Cancellations

Please inform the surgery as soon as possible if you are unable to attend for your appointment. This can then be offered to someone else and may mean the next time you require an appointment more choice will be available.

Home Visits

If your illness prevents you from attending surgery, you may be visited at home at the discretion of the doctor on call. Please inform the receptionist if you feel your condition requires an emergency visit and the appropriate action will be taken.

To help the doctors with planning their visits, we ask that all home visits where possible can be passed to the surgery by 11.00 am.

You may be telephoned first by a doctor who will confirm that a home visit is necessary.

REMEMBER: - If you can attend surgery you will be seen sooner as a time cannot be given for a home visit and it is likely you will be seen between any surgery and clinics that are running that day.

Receptionists are unable to say what time doctors will visit, as emergency patients attending the surgery will be seen first!