You will be treated as an equal in the care and attention you receive.
You will be treated as an individual and will be given courtesy and respect at all times, irrespective of your ethnic origin, religious belief, personal attributes or the nature of your health problems.
Following discussion, you will receive the most appropriate care given by suitably qualified people. No care or treatment will be given without your informed consent.
Within the limitations of the law, you are entitled to see your medical records. This should be discussed initially with the Practice Manager and a fee will be chargeable for this service.
We will give you full information about the services we offer. Every effort will be made to ensure that you receive the information which directly affects your health and the care being offered.
People involved in your care will give you their names on request and ensure that you know how to contact them.
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