You should let us know immediately if you change your name or address.
It is our job to give you treatment and advice. In the interest of your health it is important for you to understand all the information given to you. Please ask us questions if you are unsure of anything.
Please ask for a night visit only when you feel it is truly necessary. Home visits by the doctor are only for patients who are too ill to visit the surgery.
Please do everything you can to keep appointments, or tell us as soon as possible if you cannot. Remember, your cancelled appointment can be given to someone else.
Be ready to tell us of your past illnesses, medication, hospital admissions and any other relevant details.
We will provide you with information about how to make suggestions or express concerns about the care we offer. We want to continue to improve our services, and therefore welcome any comments you may have. You may discuss your comments with the doctor whom you normally see, or if it is not relating to your health, with the Practice Manager. |